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Performance Improvement Services
Individual, team, and organizational effectiveness is frequently measured by facts
and figures; however, effective human communication skills are often
the “secret ingredient” that ensures success. SI’s subject matter
experts facilitate active learning through live, highly customized
interactive behavioral simulations®, enabling
participants to develop practical skills in:
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CHANGE
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Leading Change in the Workplace
» For Managers, Team Leaders, Employees
This course teaches participants about the systematic and individual sociological and psychological dynamics of change. Emphasis is placed on communication strategies and the leadership skills necessary to lead an organization and its employees through a change process, while simultaneously keeping morale and productivity high.
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COACHING
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Coaching Others For Success
» For Managers
Simulation-based training that teaches managers how to coach, give feedback, inspire, and motivate employees to reach their full potential.
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Executive Coaching
» For Organizational Leaders, Managers, Supervisors
Individual sessions conducted by
experienced SI coaches who guide leaders to develop and leverage
their skills. Assessment tools (Myers-Briggs Type Indicator®,
Emotional Competence Inventory) are used to enhance self-exploration,
and coaching sessions focus on real workplace issues, action
planning, and performance improvement.
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CONFLICT MANAGEMENT
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Managing Conflict Creatively
» For All Levels of Employees
Experiential training that focuses
on effectively harnessing the creative energy of conflict
while minimizing the negative impacts. Participants learn
practical skills through customized simulations designed to
reflect their workplace. The Thomas-Kilmann Conflict Mode
Instrument is frequently used in this workshop.
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DIVERSITY
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Diversity Strategy Session
» For Organizational Leaders, Diversity Council Members
Strategy meetings facilitated by
SI’s diversity experts focus on defining an organization’s
diversity mission, goals, objectives, and strategies to build
consensus supporting and implementing diversity and inclusion
initiatives.
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Creating an Inclusive Workforce
» For All Levels of Employees
First level diversity and inclusion
training focuses on raising awareness regarding the importance
of valuing diversity in the workplace. Includes the business
case for diversity and skills-building using live, customized
simulations, enacted by SI’s diverse team of Learning
Facilitators. Preventing Sexual Harassment is an optional
component of this first level experiential training.
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Leveraging a Diverse Workforce
» For All Levels of Employees
Second level customized simulation-based diversity training that
develops complex skills for leveraging the benefits of a diverse workforce.
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Generational Synergy...Bridging the Gap

» For All Levels of Employees
Experiential training that provides participants the skills
they need to increase intergenerational understanding, synergy,
and communication, ultimately enhancing productivity, teamwork,
and the ability to recruit and retain talent across generations.
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EMOTIONAL INTELLIGENCE
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Executive Coaching
» For Organizational Leaders, Managers, Supervisors
Individual sessions conducted by experienced SI coaches certified in the Emotional Competence Inventory (a 360° instrument that measures emotional intelligence). This assessment tool provides leaders a foundation for self-exploration and coaching sessions that focus on real workplace issues, action planning, and performance improvement.
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Navigating Challenging Conversations
» For Managers and Above
This course is based on the work of Douglas Stone, Bruce Patton and Sheila Heen, of the Harvard Negotiation Project. Participants learn about what makes some conversations challenging and why we avoid them. Participants develop skills through customized simulations for effectively handling 3 levels of every difficult conversation.
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Relationship Management
» For All Levels of Employees
Based on the work of Daniel Goleman, this experiential course provides an overview of emotional intelligence and opportunity to develop relationship management skills vital to participants. The Emotional Competence Inventory (a 360° instrument that measures emotional intelligence) is a pre-work option administered only by certified SI facilitators for the six-hour course.
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Strategic Leadership
» For Managers and Above
SI customizes this experiential workshop
to focus on developing leadership skills (as defined by the
client organization and/or delineated by the Emotional Competence
Inventory (ECI)) administered as pre-work to all participants.
The ECI (a 360° instrument that measures emotional intelligence)
is a pre-work option administered only by certified SI facilitators.
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Successful Business Partnering
» For Managers and Above
A highly customized workshop that
teaches skills for enhancing participants’ abilities
to develop and maintain productive working relationships with
internal and external partners. Participants examine internal
processes for dealing cross-functionally and learn communication
skills that create an environment where creativity and productivity
are enhanced, and conflicts are managed effectively. Live
simulations enacted by SI facilitators, depict challenging
scenarios that reflect the real partnering situations occurring
within an organization.
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FACILITATION
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Facilitating Effective Meetings
» For Anyone Who Leads Meetings
A practical workshop for anyone who desires to maximize the productivity and effectiveness of meetings in the workplace. Strategies for managing group dynamics, content, and meeting outcomes are provided.
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FEEDBACK
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Giving Effective Feedback
» For Managers, Team Leaders
Workshop participants learn about
feedback types and styles, plus optimal ways to give and receive
feedback, by practicing skills in customized simulations enacted
by SI’s Learning Facilitators.
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Performance Management
» For Managers Who Deliver Performance Reviews
This workshop trains managers to
deliver effective feedback during a performance review, motivate
employees, and take corrective action.
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LISTENING
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The Art and Science of Listening
» For Managers, Team Leaders
Through customized simulations enacted
by SI’s Learning Facilitators, participants learn about
the critical importance of listening and how to communicate
effectively by actively listening and assessing non-verbal
communication.
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MENTORING
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Developing Effective Mentor Relationships
» For Managers and Above
A simulation-based training workshop that teaches the skills necessary to effectively mentor others. This experiential workshop is most impactful when integrated into an existing organizational mentoring initiative.
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TEAMBUILDING
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Developing Effective Teams
» For Intact Teams
This experiential workshop is designed to produce a shared understanding of what each team member brings to the work group and to support the process of identifying and developing the skills required to build and maintain a cohesive, productive team. Team problem-solving methods are explored, resources are discovered, and ways of productively dealing with conflict are put into practice.
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Team Leadership Essentials
» For Managers, Team Leaders
An experiential workshop for new managers and/or team leaders to learn about their own strengths and challenges as well as strategies for supporting themselves as leaders of high performance teams. Myers-Briggs Type Indicator® is incorporated to identify individual behavioral preferences and their impact on leadership effectiveness. Three-hour follow-up modules are optional.
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Advanced Team Leadership
» For Managers and Team Leaders
Who Complete Team Leadership Essentials
This experiential workshop leverages the leadership competencies and skills taught in Team Leadership Essentials and includes creative problem-solving, feedback, and facilitation skills.
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We provide training in a creative, intelligent and engaging way
using live, Interactive Behavioral Simulations®a
unique methodology we pioneered into the workplace that ensures
people “get it.” Our simulations depict real scenarios
encountered by your workforce and act as catalysts for brainstorming
issues, teaching skills, and creating workplace solutions. Our
team of professionalspsychologists, lawyers, and organizational
strategists, who are also actorsinteract with your audience
in a non-threatening way. Since 1990, we have worked with hundreds
of organizations involving different workplace issues. We have
learned with our clients that our approach is successful with
any industry, topic, or size audience.
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Contact Jennell Evans at 703-242-2200 x13 or jevans@strategicinteractions.com.
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